Shipping Information

Your Favorite Styles, Shipped Straight to Your Door

We’re delivering all across the contingent United States. With FREE shipping on all orders over $200, your next room makeover is closer than you think.

At Max & Lily®, we’ve made it easy to get the furniture you and your kids love, without all the hassle. Once your order is placed, please allow an estimated 2 to 5 business days* for it to be processed and prepared to ship out. Our Standard Ground ships through FedEx*, with transit times varying based on your destination’s proximity to our South Carolina or California warehouses.

Order Processing

We believe shipping should always be straightforward. Once your order begins processing, you will receive a tracking number in your email. When your furniture arrives, we recommend inspecting all items. With our furniture’s unique solid wood construction, boxes are large and heavy. Having two adults makes it easy to move boxes into your home - so you can start designing your new favorite space.

Pre-Orders

Items that are temporarily unavailable will be back in stock within 2-3 weeks and are available for preorder now. For details on when a specific item will be ready to ship, feel free to reach out to us at customercare@maxandlily.com

*Please note that all orders ship together, so if your order includes a preordered item, we’ll ship everything once the preordered item is available. We'll keep you updated with tracking information and order status as soon as your complete order is on its way. Thanks for your patience!

 

All subject to stock and availability.

*Delivery dates are estimated and will update once your orders is in transit. We cannot guarantee FedEx delivery dates. Multi-box orders may become separated in transit and delivered on different days.

*Our holiday and sale promotions can get busy! Due to higher order volume during these times, it may take longer to process and prepare your order.